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3 Campus Space Optimization Tips from HubStar’s September Higher Ed Panel

5 min read 26 September 2025

Jackie Towers

3 Campus Space Optimization Tips

In our second higher education virtual panel event on September 17th, we brought together three campus planning and facilities leaders from across the globe: 

 

  • Stephanie Kleim – Planning and Design Manager at Canada’s Southern Alberta Institute of Technology, a polytechnic with 40,000 students and 5 million square feet of campus space 
  • Satu Hyökki – Chief Campus Development Specialist at Tampere University, Finland’s second-largest university with 23,000 students and 42oo staff 
  • Chris Morett – President at Co|Here Campus and Workplace, a consultancy specialized in campus space utilization and planning work, with a focus on ensuring spaces are well-used and mission-aligned 

 

Over the course of 45 minutes these leaders shared candid insights about their challenges, priorities and the right ways to improve student and staff on-campus experiences in 2025 and beyond. 

 

Here are the three most impactful takeaways from their discussion.

Watch the full virtual panel here!

Watch the whole panel discussion right here for the top priorities, implementation strategies, change management tips that only come out in real peer-to-peer conversations.

1) Campus space utilization data is essential, but success depends on how it’s communicated. 

All three panelists agreed that fact-based decision-making is non-negotiable for campus space optimization and turning hunches into reality. 

 

But as Satu from Tampere University put it, “Data alone doesn’t make anyone happy. You need to give context, show allocation opportunities, and explain costs of unused space.”

 

Stephanie’s experience at SAIT perfectly illustrates this principle. Utilization from occupancy sensors revealed that “we don’t have a real estate problem, we have a furniture and space allocation problem, Their 20 year-old space allocation standards, build for much larger desktop computers, needed an update. 

 

Data also eliminates subjective debates. As Stephanie noted, data reduces anecdotal conversations and actually puts the truth behind things. 

 

Chris emphasized this point from a practical perspective: “If you come with space data, it shows your end users that you’re not just making it up.”

"Data alone doesn't make anyone happy. You need to give context, show allocation opportunities, and explain costs of unused space."

Satu Hyökki

Chief Campus Development Strategist at Tampere University

2) Start small with pilot approaches to get campus-wide traction. 

Rather than attempting campus-wide transformations, all three panellists agreed on pilots as the best approach, particularly for changes that provoke a lot of resistance like getting faculty to move to shared workspaces instead of private offices.

 

Chris had this actionable advice: “Find the willing first and provide them with a pathway to implementation. Do pilots where the stakes are low to get people comfortable.”

 

The finance department at SAIT became the perfect example of this approach. After a renovation during the pandemic meant the loss of 60 individual workstations, the team discovered they could operate effectively with everyone coming in two days per week instead of the three that was mandated. The finance team now has the highest utilization rates and the lowest footprint of any staff department. 

 

play_arrowWatch this clip from the panel!

higher-ed-panel-

This success story is now driving interest across campus, with other departments asking for similar policies.

 

Similarly, Satu is taking a measured approach at Tampere, tracking occupancy in the main building for service staff with HubStar’s space utilization solution. By uncovering space allocation and optimization opportunities with the data, Satu’s team has fit accommodated seven teams in the building, with plans to add an eighth. 

"Find the willing first and provide them with a pathway to implementation. Do pilots where the stakes are low to get people comfortable."

Chris Morett

President at Co|Here Campus and Workplace

3) Repurpose underutilized space into student collaboration areas.  

We asked our audience the hypothetical question of what they’d do if they could repurpose 10% of their existing campus space. 

 

Allocating it to student collaboration spaces narrowly took the lead, with downsizing for cost reduction purposes coming in a close second. 

 

This aligns perfectly with our panellists’ priorities.  Stephanie recently transformed vacant space into a student study hub with privacy pods and bookable team rooms, generating “nothing but positive feedback from students so far.” The success was so immediate that “faculty and staff want a space like that of their own.”

 

Her philosophy captures why this approach works: “Students are our why. They are why we are here. Without them, our campus presence wouldn’t exist.”

 

Chris added important nuance about location and accessibility: “It’s not just about the quantity of space, but the location. Getting to the library in winter isn’t always plausible.” Strategic placement of collaborative spaces throughout campus can significantly improve the student experience.

"Students are our why. They are why we are here. Without them, our campus presence wouldn't exist."

Stephanie Kleim

Manager, Planning and Design at Southern Alberta Institute of Technology

Let's be real: condensing this panel into three short takeaways was not easy.

Watch the full panel recording here for more tips on transitioning to space sharing, convincing your leadership to invest in tech, and so much more.

Jackie Towers

5 min read 26 September 2025

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event recap higher education

"HubStar enabled us to save millions in operating costs while not only avoiding disruption, but improving employee experience."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"We will not make any meaningful real estate and workplace decisions without HubStar data."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"Team were very happy! Implementation was great. We were up and running in days."

gavel_88dp_FFFFFF

Law Practice

"Perfect fit. The application works very well, and the support given has been exceptional. This was originally required for desk booking, but the business quickly took to the system and have been requesting further functionality since."

oil_barrel_300dp_FFFFFF

Application Analyst @ Oil & Energy Company

"Brilliant solution for managing office space. We've been able to be proactive and intentional about making our office space work."

5-3

Commercial Director @ Technology & Services Company

"Would 100% recommended. Our account manager is by far the best and most approachable person I've met on any contract I've worked on. Nothings is too much. They always have the answer and help make the changes we need and want. Having this type of customer service really makes a difference."

groups_300dp_FFFFFF

Facilities Manager @ Civic & Social Organization

"Support response and attention to detail is exceptional. Highly recommend as very good value for the investment. Staff find it easy to use and integration to Microsoft Outlook is great. Support is excellent."

volunteer_activism_300dp_FFFFFF

ICT Manager @ Nonprofit Organization

"What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building."

5-3

Commercial Director @ Technology & Services Company

"The standout features are it’s clean and simple interface, ability to integrate with Outlook and the simple way it can be deployed to the display screens outside our rooms, not to mention the high level of support that’s provided with the product."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"User-friendly interface, real-time reservations, and effective resource management improve productivity and space use. I use it everyday."

engineering_300dp_FFFFFF

Civil Engineering Company

"Very adaptable, highly featured and easy to use. I like the ability to address our very detailed requirements in a quick implementation with a modern, attractive user interface."

diamond_300dp_FFFFFF

Luxury Goods & Jewellery Company

"My favourite feature is the Outlook integration, as it enables our staff to book meetings in a familiar way. The bookings are automatically transferred without any extra steps for the end user."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"The system was so intuitive, we really didn’t need to give people a lot of training."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"The reporting has been brilliant."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"Employees need to be able to collaborate closely, working in one room. The office environment needs to align with this seamlessly. What that means for us is that we need to measure usage and occupancy rates and adjust the workspaces accordingly as needed."

Mark-van-Rijt

Mark van Rijt

Managing Director of Facility Management @ ABN AMRO Bank

"HubStar has removed so much admin from my daily to-do list. These days I only spend about an hour a week, covering six offices and 800 staff members. Before I was spending an hour a day messaging people back and forth! This means the system has cut the time I have to spend on managing bookings by 80%."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"There’s a tremendous range of reports that we use to measure capacity levels."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"The experience that users now have using HubStar is absolutely fantastic. The implementation went smoothly and our staff find the system really easy to use. The support I’ve had is phenomenal - incredibly knowledgeable about the product and so helpful. They’re second to none"

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"With the single push of a button, my team gains insight into spaces that are consistently underutilised and how many ‘no-shows’ have taken place"

wur-350x350-1

Fred Jonker

Information Services Policy Officer @ Wageningen University & Research

"I’d absolutely recommend HubStar. If someone asked me why, I’d say it simply does everything you need it to do. The feature set is rich and covers all the requirements that most organisations are likely to have."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"HubStar enabled us to save millions in operating costs while not only avoiding disruption, but improving employee experience."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"We will not make any meaningful real estate and workplace decisions without HubStar data."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"Team were very happy! Implementation was great. We were up and running in days."

gavel_88dp_FFFFFF

Law Practice

"Perfect fit. The application works very well, and the support given has been exceptional. This was originally required for desk booking, but the business quickly took to the system and have been requesting further functionality since."

oil_barrel_300dp_FFFFFF

Application Analyst @ Oil & Energy Company

"Brilliant solution for managing office space. We've been able to be proactive and intentional about making our office space work."

5-3

Commercial Director @ Technology & Services Company

"Would 100% recommended. Our account manager is by far the best and most approachable person I've met on any contract I've worked on. Nothings is too much. They always have the answer and help make the changes we need and want. Having this type of customer service really makes a difference."

groups_300dp_FFFFFF

Facilities Manager @ Civic & Social Organization

"Support response and attention to detail is exceptional. Highly recommend as very good value for the investment. Staff find it easy to use and integration to Microsoft Outlook is great. Support is excellent."

volunteer_activism_300dp_FFFFFF

ICT Manager @ Nonprofit Organization

"What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building."

5-3

Commercial Director @ Technology & Services Company

"The standout features are it’s clean and simple interface, ability to integrate with Outlook and the simple way it can be deployed to the display screens outside our rooms, not to mention the high level of support that’s provided with the product."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"User-friendly interface, real-time reservations, and effective resource management improve productivity and space use. I use it everyday."

engineering_300dp_FFFFFF

Civil Engineering Company

"Very adaptable, highly featured and easy to use. I like the ability to address our very detailed requirements in a quick implementation with a modern, attractive user interface."

diamond_300dp_FFFFFF

Luxury Goods & Jewellery Company

"My favourite feature is the Outlook integration, as it enables our staff to book meetings in a familiar way. The bookings are automatically transferred without any extra steps for the end user."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"The system was so intuitive, we really didn’t need to give people a lot of training."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"The reporting has been brilliant."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"Employees need to be able to collaborate closely, working in one room. The office environment needs to align with this seamlessly. What that means for us is that we need to measure usage and occupancy rates and adjust the workspaces accordingly as needed."

Mark-van-Rijt

Mark van Rijt

Managing Director of Facility Management @ ABN AMRO Bank

"HubStar has removed so much admin from my daily to-do list. These days I only spend about an hour a week, covering six offices and 800 staff members. Before I was spending an hour a day messaging people back and forth! This means the system has cut the time I have to spend on managing bookings by 80%."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"There’s a tremendous range of reports that we use to measure capacity levels."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"The experience that users now have using HubStar is absolutely fantastic. The implementation went smoothly and our staff find the system really easy to use. The support I’ve had is phenomenal - incredibly knowledgeable about the product and so helpful. They’re second to none"

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"With the single push of a button, my team gains insight into spaces that are consistently underutilised and how many ‘no-shows’ have taken place"

wur-350x350-1

Fred Jonker

Information Services Policy Officer @ Wageningen University & Research

"I’d absolutely recommend HubStar. If someone asked me why, I’d say it simply does everything you need it to do. The feature set is rich and covers all the requirements that most organisations are likely to have."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis