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Visitor management system

Seamless, integrated visitor management

Create a positive first impression while optimizing every visit for guest experience, employee efficiency, security and compliance.

Book a demo
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4.6 Rating
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Visitor management software

A streamlined visitor management system

Delivering a frictionless workplace experience doesn’t just include employees, but visitors too. As guests come to the office more frequently to connect in-person, their experience differentiates your brand.

Simplify the process of welcoming guests, while getting the data you need to keep the office running smoothly and keep your buildings secure.

HubStar’s visitor management system takes care of the details that leave a lasting impression, from the moment your guest receives an invitation to the way they’re greeted on arrival. 

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Workplace experience

The VIP experience

Make your office experience memorable for all the right reasons, with frictionless visitor management.

  • Before arriving, your guests receive a personalized invite with directions and check-in instructions.
  • When they arrive, they simply check in at a kiosk, capture their photo, agree to any NDAs and collect their custom badge.
  • Finally, when leaving visitors simply scan their badge QR code, return their badge and systems are automatically updated

Secure, compliant visitor management

Manage guest visits with ease

Safeguard your people and property while delivering a visitor experience that upholds your brand values, with integrated visitor management and next-generation scheduling.

Real-time visitor tracking

Keep reception teams in the loop with anticipated visitors and track their status: expected, on-site or departed

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Self check-in

Running a virtual reception? No problem. Pre-registered guests simply check in at a kiosk and the host gets notified

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Advanced reporting & analytics

Optimize operations and staffing by understanding visitor frequency patterns. Enhance safety with emergency evacuation reports

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Rapid deployment

Visitor management is built within the HubStar platform, so no complex integrations are needed. Get up and running in minutes

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Built for hybrid work

Create demand for your office with Connect

Wondering how to optimize attendance and maintain operational controls without compromising employee autonomy? 

Give people a reason to come together, with HubStar Connect.

Workplace security

Keep your workplace secure and compliant

  • Record which visitors have access passes and include visitor photos on badges
  • Boost employee awareness with different badge styles for different access levels
  • Stay compliant with downloadable reports of detailed visitor activity
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Workplace Automation

Automate your front desk operations

  • Integrate photo taking, badge printing, NDA signing and more into check-ins with configurable workflows
  • Send itineraries and meeting details to visitors immediately when employees book rooms
  • Keep reception staff up-to-date on expected visitors. Notify hosts as soon as their guests arrive
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Frequently asked questions

Visitor Management FAQs

Still have questions? Browse our FAQs below, and contact us if yours isn’t covered.

What is visitor management software?

Visitor management software helps businesses keep track of who comes and gos from the office. It replaces manual use of a paper sign-in sheet, and lets visitors check in quickly and easily, by registering, printing a badge, and even verifying their ID. It notifies the right people when their guest arrives, improves security and ensures everything runs smoothly. Plus, it helps businesses stay compliant with privacy and safety rules.

How does a visitor management system improve the visitor experience?

A visitor management system significantly improves the visitor experience by streamlining the entire check-in process, making it faster, more efficient, and hassle-free. Hosts are instantly notified upon guests arrival, ensuring prompt attention and a warm, well-organized welcome. HubStar visitor management also offers customizable workflows to personalize the experience, such as tailored welcome messages and custom branding. Guests receive a concierge-like experience, ensuring that every aspect of their visit is tailored to their needs and comfort.

Can a visitor management system handle multiple locations?

Yes, HubStar visitor management is completely scalable, for single sites to multiple global locations. All HubStar solutions are built for rapid configurability, so visitor and employee experience can be adapted to fit local needs and policy requirements, regardless of the number of buildings, resources or users.

Do hybrid workplaces need a visitor management system?

With fluctuating hybrid office attendance patterns, a visitor management system helps streamline the check-in process for guests, contractors, or temporary workers, ensuring that only authorized individuals can enter. It also provides real-time visibility into who is in the office on any given day, improving security. By automating visitor tracking, notifications, and badge printing, hybrid offices can maintain a professional image while enhancing the visitor experience, even in a flexible work environment.

Can a visitor management system integrate with other software?

Yes, HubStar visitor management integrates with HubStar Connect, seamlessly unifying data to ensuring smooth operations and a frictionless experience for your guests, front of house and your meeting hosts. We also integrate with many access control systems, Outlook, Teams and more.

What hardware is required for a visitor management system?

HubStar visitor management can be used with a tablet, kiosk or on mobile.

How can a visitor management system enhance security and compliance?

HubStar visitor management enhances security by providing detailed visitor logs, tracking who enters and leaves the premises in real-time. Capture and store visitor details, ID and photos, generate reports, and ensure that visitors sign NDAs, or other policies, before entering the premises, helping companies stay secure and compliant.

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"HubStar enabled us to save millions in operating costs while not only avoiding disruption, but improving employee experience."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"We will not make any meaningful real estate and workplace decisions without HubStar data."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"Team were very happy! Implementation was great. We were up and running in days."

gavel_88dp_FFFFFF

Law Practice

"Perfect fit. The application works very well, and the support given has been exceptional. This was originally required for desk booking, but the business quickly took to the system and have been requesting further functionality since."

oil_barrel_300dp_FFFFFF

Application Analyst @ Oil & Energy Company

"Brilliant solution for managing office space. We've been able to be proactive and intentional about making our office space work."

5-3

Commercial Director @ Technology & Services Company

"Would 100% recommended. Our account manager is by far the best and most approachable person I've met on any contract I've worked on. Nothings is too much. They always have the answer and help make the changes we need and want. Having this type of customer service really makes a difference."

groups_300dp_FFFFFF

Facilities Manager @ Civic & Social Organization

"Support response and attention to detail is exceptional. Highly recommend as very good value for the investment. Staff find it easy to use and integration to Microsoft Outlook is great. Support is excellent."

volunteer_activism_300dp_FFFFFF

ICT Manager @ Nonprofit Organization

"What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building."

5-3

Commercial Director @ Technology & Services Company

"The standout features are it’s clean and simple interface, ability to integrate with Outlook and the simple way it can be deployed to the display screens outside our rooms, not to mention the high level of support that’s provided with the product."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"User-friendly interface, real-time reservations, and effective resource management improve productivity and space use. I use it everyday."

engineering_300dp_FFFFFF

Civil Engineering Company

"Very adaptable, highly featured and easy to use. I like the ability to address our very detailed requirements in a quick implementation with a modern, attractive user interface."

diamond_300dp_FFFFFF

Luxury Goods & Jewellery Company

"My favourite feature is the Outlook integration, as it enables our staff to book meetings in a familiar way. The bookings are automatically transferred without any extra steps for the end user."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"The system was so intuitive, we really didn’t need to give people a lot of training."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"The reporting has been brilliant."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"Employees need to be able to collaborate closely, working in one room. The office environment needs to align with this seamlessly. What that means for us is that we need to measure usage and occupancy rates and adjust the workspaces accordingly as needed."

Mark-van-Rijt

Mark van Rijt

Managing Director of Facility Management @ ABN AMRO Bank

"HubStar has removed so much admin from my daily to-do list. These days I only spend about an hour a week, covering six offices and 800 staff members. Before I was spending an hour a day messaging people back and forth! This means the system has cut the time I have to spend on managing bookings by 80%."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"There’s a tremendous range of reports that we use to measure capacity levels."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"The experience that users now have using HubStar is absolutely fantastic. The implementation went smoothly and our staff find the system really easy to use. The support I’ve had is phenomenal - incredibly knowledgeable about the product and so helpful. They’re second to none"

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"With the single push of a button, my team gains insight into spaces that are consistently underutilised and how many ‘no-shows’ have taken place"

wur-350x350-1

Fred Jonker

Information Services Policy Officer @ Wageningen University & Research

"I’d absolutely recommend HubStar. If someone asked me why, I’d say it simply does everything you need it to do. The feature set is rich and covers all the requirements that most organisations are likely to have."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"HubStar enabled us to save millions in operating costs while not only avoiding disruption, but improving employee experience."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"We will not make any meaningful real estate and workplace decisions without HubStar data."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"Team were very happy! Implementation was great. We were up and running in days."

gavel_88dp_FFFFFF

Law Practice

"Perfect fit. The application works very well, and the support given has been exceptional. This was originally required for desk booking, but the business quickly took to the system and have been requesting further functionality since."

oil_barrel_300dp_FFFFFF

Application Analyst @ Oil & Energy Company

"Brilliant solution for managing office space. We've been able to be proactive and intentional about making our office space work."

5-3

Commercial Director @ Technology & Services Company

"Would 100% recommended. Our account manager is by far the best and most approachable person I've met on any contract I've worked on. Nothings is too much. They always have the answer and help make the changes we need and want. Having this type of customer service really makes a difference."

groups_300dp_FFFFFF

Facilities Manager @ Civic & Social Organization

"Support response and attention to detail is exceptional. Highly recommend as very good value for the investment. Staff find it easy to use and integration to Microsoft Outlook is great. Support is excellent."

volunteer_activism_300dp_FFFFFF

ICT Manager @ Nonprofit Organization

"What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building."

5-3

Commercial Director @ Technology & Services Company

"The standout features are it’s clean and simple interface, ability to integrate with Outlook and the simple way it can be deployed to the display screens outside our rooms, not to mention the high level of support that’s provided with the product."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"User-friendly interface, real-time reservations, and effective resource management improve productivity and space use. I use it everyday."

engineering_300dp_FFFFFF

Civil Engineering Company

"Very adaptable, highly featured and easy to use. I like the ability to address our very detailed requirements in a quick implementation with a modern, attractive user interface."

diamond_300dp_FFFFFF

Luxury Goods & Jewellery Company

"My favourite feature is the Outlook integration, as it enables our staff to book meetings in a familiar way. The bookings are automatically transferred without any extra steps for the end user."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"The system was so intuitive, we really didn’t need to give people a lot of training."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"The reporting has been brilliant."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"Employees need to be able to collaborate closely, working in one room. The office environment needs to align with this seamlessly. What that means for us is that we need to measure usage and occupancy rates and adjust the workspaces accordingly as needed."

Mark-van-Rijt

Mark van Rijt

Managing Director of Facility Management @ ABN AMRO Bank

"HubStar has removed so much admin from my daily to-do list. These days I only spend about an hour a week, covering six offices and 800 staff members. Before I was spending an hour a day messaging people back and forth! This means the system has cut the time I have to spend on managing bookings by 80%."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"There’s a tremendous range of reports that we use to measure capacity levels."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"The experience that users now have using HubStar is absolutely fantastic. The implementation went smoothly and our staff find the system really easy to use. The support I’ve had is phenomenal - incredibly knowledgeable about the product and so helpful. They’re second to none"

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"With the single push of a button, my team gains insight into spaces that are consistently underutilised and how many ‘no-shows’ have taken place"

wur-350x350-1

Fred Jonker

Information Services Policy Officer @ Wageningen University & Research

"I’d absolutely recommend HubStar. If someone asked me why, I’d say it simply does everything you need it to do. The feature set is rich and covers all the requirements that most organisations are likely to have."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis