Security & compliance

Our Commitment to Security

SOC 2

Targeted for completion soon

ISO 27001

EU GDPR

WCAG 2.1 AA

Security & compliance

Security our customers trust

HubStar uses enterprise-grade security and rigorous audits to secure your data and process.

We undergo regular penetration testing and security reviews designed to meet SOC 2 and ISO 27001 compliance, keeping your protection our top priority.

This commitment to security is ingrained in our company culture.

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Security & compliance

Application Security

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Data encryption

Data is encrypted in transit with TLS 1.2. Data is encrypted at rest with AES 256.

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Independent testing

Independent third-party penetration, stress, and vulnerability testing.

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GDPR compliance

HubStar is in full compliance with GDPR and has support for data deletion.

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Access control

User access controls with single sign-on.

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Cloud protection

HubStar's cloud environment is protected by AWS and Microsoft Azure security measures.

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Account access

Role-based account access workflows.

Security & compliance

Continuous security commitment

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Penetration testing

We perform independent penetration tests at least annually to assess the security of our systems.

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Security awareness training

Employees receive regular training on information security topics like phishing and password management.

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Third-party audits

We undergo regular independent audits to ensure our security practices remain robust.

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Roles and responsibilities

Roles and responsibilities related to security are clearly defined and documented.

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Information security program

We have an information security program in place designed to protect your data and meet the criteria for both ISO 27001 and SOC 2.

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Continuous monitoring

We continuously monitor for unusual activity and have processes in place for incident response.

"HubStar enabled us to save millions in operating costs while not only avoiding disruption, but improving employee experience."

Global Real Estate Lead @ Fortune 500 Company

"We will not make any meaningful real estate and workplace decisions without HubStar data."

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"Team were very happy! Implementation was great. We were up and running in days."

Law Practice

"Perfect fit. The application works very well, and the support given has been exceptional. This was originally required for desk booking, but the business quickly took to the system and have been requesting further functionality since."

Application Analyst @ Oil & Energy Company

"Brilliant solution for managing office space. We've been able to be proactive and intentional about making our office space work."

Commercial Director @ Technology & Services Company

"Would 100% recommended. Our account manager is by far the best and most approachable person I've met on any contract I've worked on. Nothings is too much. They always have the answer and help make the changes we need and want. Having this type of customer service really makes a difference."

Facilities Manager @ Civic & Social Organization

"Support response and attention to detail is exceptional. Highly recommend as very good value for the investment. Staff find it easy to use and integration to Microsoft Outlook is great. Support is excellent."

ICT Manager @ Nonprofit Organization

"What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building."

"The standout features are it’s clean and simple interface, ability to integrate with Outlook and the simple way it can be deployed to the display screens outside our rooms, not to mention the high level of support that’s provided with the product."

Evan Henderson

IT Officer @ AEU Victoria

"User-friendly interface, real-time reservations, and effective resource management improve productivity and space use. I use it everyday."

Civil Engineering Company

"Very adaptable, highly featured and easy to use. I like the ability to address our very detailed requirements in a quick implementation with a modern, attractive user interface."

Luxury Goods & Jewellery Company

"My favourite feature is the Outlook integration, as it enables our staff to book meetings in a familiar way. The bookings are automatically transferred without any extra steps for the end user."

"The system was so intuitive, we really didn’t need to give people a lot of training."

Jeremy Wilson

Operations Manager @ Russell Group University

"The reporting has been brilliant."

"Employees need to be able to collaborate closely, working in one room. The office environment needs to align with this seamlessly. What that means for us is that we need to measure usage and occupancy rates and adjust the workspaces accordingly as needed."

Mark van Rijt

Managing Director of Facility Management @ ABN AMRO Bank

"HubStar has removed so much admin from my daily to-do list. These days I only spend about an hour a week, covering six offices and 800 staff members. Before I was spending an hour a day messaging people back and forth! This means the system has cut the time I have to spend on managing bookings by 80%."

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"There’s a tremendous range of reports that we use to measure capacity levels."

"The experience that users now have using HubStar is absolutely fantastic. The implementation went smoothly and our staff find the system really easy to use. The support I’ve had is phenomenal - incredibly knowledgeable about the product and so helpful. They’re second to none"

"With the single push of a button, my team gains insight into spaces that are consistently underutilised and how many ‘no-shows’ have taken place"

Fred Jonker

Information Services Policy Officer @ Wageningen University & Research

"I’d absolutely recommend HubStar. If someone asked me why, I’d say it simply does everything you need it to do. The feature set is rich and covers all the requirements that most organisations are likely to have."

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Dynamic Workplace Strategy: Optimize your hybrid model like it’s 2025

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Our Commitment to Security

SOC 2

ISO 27001

EU GDPR

WCAG 2.1 AA

Security our customers trust

Application Security

Data encryption

Independent testing

GDPR compliance

Access control

Cloud protection

Account access

Continuous security commitment

Penetration testing

Security awareness training

Third-party audits

Roles and responsibilities

Information security program

Continuous monitoring

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