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The Top 3 Challenges of Creating a Dynamic Workplace Strategy in 2024

5 min read 6 September 2024

Jackie Towers

The Top 3 Challenges Of Creating A Workplace Strategy In 2024

The average person spends 81,396 hours at work over their lifetime.  


As a workplace innovator, your end goal is to make those hours positive ones. That’s going to require a lot of rethinking and squashing of established workplace norms. 


However, there are some pretty hefty roadblocks in the way.


The primary one being that the physical workplace hasn’t kept pace with what people want and need. 


Many organizations have made massive improvements. But overall, today’s work environments aren’t helping employees or leadership teams. 


59% of employees are quiet quitting. 47% would quit if forced back into the office full-time. Only 25% say their leadership teams are engaged, passionate and inspiring. 


How can you build a better work environment amongst changing hybrid work patterns and disconnected employees?


A workplace strategy is how you get there.

Downloadable Guide: Workplace Strategy in 2024

Download this guide for a complete framework for creating and implementing a workplace strategy that's the best of both worlds - an incredible experience and reduced costs.

What is a workplace strategy? 


A workplace strategy is a plan that aligns work patterns with the work environment.


Its goal is to align employee experience, business objectives and cost effectiveness.


A solid workplace strategy isn’t an easy feat to pull off. That’s because it brings together multiple stakeholders including HR, Corporate Real Estate, IT and many more.


Key elements of a successful workplace strategy include: 


  • Workplace experience 

  • Hybrid and flexible work policies 

  • Workplace design 

  • Corporate real estate portfolio optimization

  • Workplace decarbonization

  • Employee wellbeing 

  • Leadership communication 



Why do you need a workplace strategy? 


It’s tough to balance cost effectiveness and an incredible workplace experience. Fluctuating attendance due to hybrid work policies, budgetary restraints and lofty company objectives make it tougher. Today’s workplace is dynamic instead of static, with change as the default. How can you possibly manage a workplace where nothing is ever certain?


A workplace strategy helps you strike that balance.


Without a workplace strategy, the work environment can’t support work patterns. That means a poor workplace experience plus damaged productivity and culture.


Without a workplace strategy, corporate real estate teams have no way of knowing what’s working and what’s not. That means a risk of investing in decisions that don’t pay off.


And finally, without a workplace strategy, stakeholders work in silos. That means it’s impossible to adapt as work patterns and global conditions change.


Here are three of the most common challenges you may run into as you create your dynamic workplace strategy.




The top 3 challenges of creating a dynamic workplace strategy


1) Not having a clear vision for your organization’s future of work. 


Everyone’s chomping at the bit to predict exactly what the future of work will look like.


But the truth is, no one has all the answers.


And when it comes to your workplace strategy, making decisions based on the latest study or what other CEOs are doing creates a workplace that isn’t yours.


Without a guiding vision, your workplace strategy is rudderless. That means that it might fail to get off the ground in the first place or stall shortly afterwards. 


A few things that influence your organization’s vision for the future of work are: 


  • Leadership’s views remote work and location flexibility

  • Your organization’s culture

  • The strength of your employer brand 

  • The expectations of your target talent

  • Medium and long term business objectives (e.g. cost cutting, office portfolio rightsizing) 
How to get your corporate real estate resize right

Drop it, keep it or optimize it - what's the right choice? Check out this post for a framework and steps to help you decide.

2) Not measuring workplace habits and preferences. 


The purpose of any strategy is to set goals and priorities, and create a framework for getting from your current reality to your desired outcome. 


Work patterns and preferences make up that current reality.


So without quantifying how people are using the work environment right now, the resulting workplace strategy will be built on sand. Goals and priorities will either be completely unrealistic or meaningless. 


One of the most common mistakes is using data that doesn’t reflect what employees actually do when they’re in the office. For example, badge swipe data. 


Some trends to look for when measuring workplace patterns and preferences are: 


  • The most and least popular types of spaces. This is a reflection of how employees view the purpose of the office 

  • The most and least popular days of the week 

  • How workspace usage (i.e. space utilization rate) changes over time 
5 Space Utilization Metrics for a Better Workplace in 2024

Measure these 5 space utilization metrics to cut costs, improve employee experience and make real estate portfolio decisions with certainty.

3) Not investing in the right spaces to support your organization’s vision and work patterns. 


Even if the first two challenges are avoided, this is where the whole workplace strategy could come crashing down. That’s because deciding on the right office spaces is where rubber hits the road.


So if investing in the right office spaces doesn’t happen, the workplace strategy breaks down.


This could happen for a variety of reasons, most of which are avoidable. 


42% of organizations experience budget cuts last year. Budget cuts could make leadership pump the brakes on any new workplace investments. However, the right types of spaces make the office run more efficiently, which cuts costs in the long run. 


Another reason is that measuring work patterns reveals the opposite of what leadership expected.


For example, most employees come into the office for collaboration. But over 50% of office space is still dedicated to individual work. In this scenario, aligning the work environment with work patterns requires lots of tearing down and renovations. If leadership believes the cost of making these changes outweighs the benefits, the workplace strategy stalls.


This is a flawed approach. When it comes to building a better workplace, making no decision can lead to an outdated office that no one wants to use. The costs of maintaining a mostly empty office (energy, maintenance, carbon emissions) can be worth millions.

How to Optimize Your Office Space Without Losing Your Mind

Building a better office doesn’t have to cost you your sanity. Here are 12 tips for optimizing your hybrid office space.

As a workplace innovator, what can you do to avoid these challenges? Explore the solutions in this guide. We’ll cover:


  • A 3-step process for defining a workplace strategy that boosts connection while reducing costs

  • The top 3 pitfalls that lead to epic waste

  • 4 tactics to get started
Downloadable guide: Workplace Strategy in 2024

Download this guide for a complete framework for creating and implementing a workplace strategy that's the best of both worlds - an incredible experience and reduced costs.

Jackie Towers

5 min read 6 September 2024

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"HubStar enabled us to save millions in operating costs while not only avoiding disruption, but improving employee experience."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"We will not make any meaningful real estate and workplace decisions without HubStar data."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"Team were very happy! Implementation was great. We were up and running in days."

gavel_88dp_FFFFFF

Law Practice

"Perfect fit. The application works very well, and the support given has been exceptional. This was originally required for desk booking, but the business quickly took to the system and have been requesting further functionality since."

oil_barrel_300dp_FFFFFF

Application Analyst @ Oil & Energy Company

"Brilliant solution for managing office space. We've been able to be proactive and intentional about making our office space work."

5-3

Commercial Director @ Technology & Services Company

"Would 100% recommended. Our account manager is by far the best and most approachable person I've met on any contract I've worked on. Nothings is too much. They always have the answer and help make the changes we need and want. Having this type of customer service really makes a difference."

groups_300dp_FFFFFF

Facilities Manager @ Civic & Social Organization

"Support response and attention to detail is exceptional. Highly recommend as very good value for the investment. Staff find it easy to use and integration to Microsoft Outlook is great. Support is excellent."

volunteer_activism_300dp_FFFFFF

ICT Manager @ Nonprofit Organization

"What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building."

5-3

Commercial Director @ Technology & Services Company

"The standout features are it’s clean and simple interface, ability to integrate with Outlook and the simple way it can be deployed to the display screens outside our rooms, not to mention the high level of support that’s provided with the product."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"User-friendly interface, real-time reservations, and effective resource management improve productivity and space use. I use it everyday."

engineering_300dp_FFFFFF

Civil Engineering Company

"Very adaptable, highly featured and easy to use. I like the ability to address our very detailed requirements in a quick implementation with a modern, attractive user interface."

diamond_300dp_FFFFFF

Luxury Goods & Jewellery Company

"My favourite feature is the Outlook integration, as it enables our staff to book meetings in a familiar way. The bookings are automatically transferred without any extra steps for the end user."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"The system was so intuitive, we really didn’t need to give people a lot of training."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"The reporting has been brilliant."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"Employees need to be able to collaborate closely, working in one room. The office environment needs to align with this seamlessly. What that means for us is that we need to measure usage and occupancy rates and adjust the workspaces accordingly as needed."

Mark-van-Rijt

Mark van Rijt

Managing Director of Facility Management @ ABN AMRO Bank

"HubStar has removed so much admin from my daily to-do list. These days I only spend about an hour a week, covering six offices and 800 staff members. Before I was spending an hour a day messaging people back and forth! This means the system has cut the time I have to spend on managing bookings by 80%."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"There’s a tremendous range of reports that we use to measure capacity levels."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"The experience that users now have using HubStar is absolutely fantastic. The implementation went smoothly and our staff find the system really easy to use. The support I’ve had is phenomenal - incredibly knowledgeable about the product and so helpful. They’re second to none"

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"With the single push of a button, my team gains insight into spaces that are consistently underutilised and how many ‘no-shows’ have taken place"

wur-350x350-1

Fred Jonker

Information Services Policy Officer @ Wageningen University & Research

"I’d absolutely recommend HubStar. If someone asked me why, I’d say it simply does everything you need it to do. The feature set is rich and covers all the requirements that most organisations are likely to have."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"HubStar enabled us to save millions in operating costs while not only avoiding disruption, but improving employee experience."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"We will not make any meaningful real estate and workplace decisions without HubStar data."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"Team were very happy! Implementation was great. We were up and running in days."

gavel_88dp_FFFFFF

Law Practice

"Perfect fit. The application works very well, and the support given has been exceptional. This was originally required for desk booking, but the business quickly took to the system and have been requesting further functionality since."

oil_barrel_300dp_FFFFFF

Application Analyst @ Oil & Energy Company

"Brilliant solution for managing office space. We've been able to be proactive and intentional about making our office space work."

5-3

Commercial Director @ Technology & Services Company

"Would 100% recommended. Our account manager is by far the best and most approachable person I've met on any contract I've worked on. Nothings is too much. They always have the answer and help make the changes we need and want. Having this type of customer service really makes a difference."

groups_300dp_FFFFFF

Facilities Manager @ Civic & Social Organization

"Support response and attention to detail is exceptional. Highly recommend as very good value for the investment. Staff find it easy to use and integration to Microsoft Outlook is great. Support is excellent."

volunteer_activism_300dp_FFFFFF

ICT Manager @ Nonprofit Organization

"What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building."

5-3

Commercial Director @ Technology & Services Company

"The standout features are it’s clean and simple interface, ability to integrate with Outlook and the simple way it can be deployed to the display screens outside our rooms, not to mention the high level of support that’s provided with the product."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"User-friendly interface, real-time reservations, and effective resource management improve productivity and space use. I use it everyday."

engineering_300dp_FFFFFF

Civil Engineering Company

"Very adaptable, highly featured and easy to use. I like the ability to address our very detailed requirements in a quick implementation with a modern, attractive user interface."

diamond_300dp_FFFFFF

Luxury Goods & Jewellery Company

"My favourite feature is the Outlook integration, as it enables our staff to book meetings in a familiar way. The bookings are automatically transferred without any extra steps for the end user."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"The system was so intuitive, we really didn’t need to give people a lot of training."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"The reporting has been brilliant."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"Employees need to be able to collaborate closely, working in one room. The office environment needs to align with this seamlessly. What that means for us is that we need to measure usage and occupancy rates and adjust the workspaces accordingly as needed."

Mark-van-Rijt

Mark van Rijt

Managing Director of Facility Management @ ABN AMRO Bank

"HubStar has removed so much admin from my daily to-do list. These days I only spend about an hour a week, covering six offices and 800 staff members. Before I was spending an hour a day messaging people back and forth! This means the system has cut the time I have to spend on managing bookings by 80%."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"There’s a tremendous range of reports that we use to measure capacity levels."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"The experience that users now have using HubStar is absolutely fantastic. The implementation went smoothly and our staff find the system really easy to use. The support I’ve had is phenomenal - incredibly knowledgeable about the product and so helpful. They’re second to none"

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"With the single push of a button, my team gains insight into spaces that are consistently underutilised and how many ‘no-shows’ have taken place"

wur-350x350-1

Fred Jonker

Information Services Policy Officer @ Wageningen University & Research

"I’d absolutely recommend HubStar. If someone asked me why, I’d say it simply does everything you need it to do. The feature set is rich and covers all the requirements that most organisations are likely to have."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis