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4 Facilities Management Trends for 2025

5 min read 20 December 2024

Jackie Towers

5 Facilities Management Trends for 2025

The facilities management market is predicted to surge to a valuation of $2873 billion USD by 2028


Sure, this might make the future of facilities management look promising and bright, but the reality is that corporate facility management teams have been in a constant state of flux, along with the role of the workplaces they manage. That’s not changing anytime soon. 


What’s in the future for corporate facilities management teams next year? Here are fiour trends that will help facilities management teams navigate uncertainty, make the right decisions and get ROI back from physical spaces. 



1. More modular spaces mean more maintenance challenges. 

Fixed space is out (kinda), and flex space is in. 

 

43% of businesses are planning on investing in flexible, modular office spaces in 2025. Think movable walls, modular furniture, adaptable zones and lots of office pods. Companies specializing in modular office solutions have seen their revenue growth skyrocket up to 300% in the last four years.  

 

And while this is fantastic news for everyone tired of cubicle farms and battling to the death for meeting rooms, it also brings a new set of challenges for FM teams. That’s because lots of moving parts can turn cleaning and maintenance into a game of musical chairs or whack-a-mole – especially with higher utilization levels that naturally follow the creation of better workspaces. 

 

A study from early 2024 revealed that 40% of FM employees in the U.S. were involved in clearing and reconfiguring buildings – a 12% jump from the year before. 

 

However, more modular spaces doesn’t necessarily mean more maintenance work. Workplace data can help FM teams do everything from creating targeted clearing schedules to allocating resources efficiently. 

Hybrid Model Optimization in 2025: A How-To Guide for Workplace Innovators

Trying to get all your ducks in a row for your workplace strategy in 2025? We've got you covered with this deep dive into creating a workplace strategy built for the dynamic world of work we currently find ourselves in.

2. FM teams will make pedal hit metal on workplace sustainability. 

28% of global carbon emissions come from building emissions. That puts facilities management teams on the frontline of operating and maintaining workplaces in the most sustainable ways. Things are ramping up with the urgency of achieving Net Zero building standards, plus other regulations like the EU’sCorporate Sustinability Reporting Directive and the global Task Force on Climate-Related Financial Disclosures. 

 

FM teams will focus heavily on retrofitting older buildings to meet global climate commitments. With 85% of existing buildings globally needing retrofits to meet environmental targets, FM teams will be the ones making the magic happen. We can expect to see widespread adoption of energy-efficient HVAC systems, solar panels, and LED upgrades.

 

But 2025 will be different, because FM teams can’t do it alone. Sustainability needs to be tightly woven into CRE portfolio optimization, workplace strategy, hybrid and HR policies and so much more. That means status quo silos between Real Estate, Workplace, HR and FM teams will need to be torn down. And with some FM teams reporting into HR, it’s already starting to happen. 

 

Over half of U.S. companies have already formed cross-functional ESG teams, signaling the start of a year of cross-functional workplace decision making. 

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3. Data-driven facilities management 2.0

Workplace maintenance needs are steadily becoming more unpredictable – without data, that is. Next year, we’ll see FM teams  rely more on occupancy sensors, space utilization data, and digital twin technology to build more certainty into cleaning and maintenance processes.

 

Real-time insights help FM teams make data-driven decisions on energy use, space optimization, and maintenance. Space utilization data can help agile FM teams prioritize cleaning and maintenance in high-traffic areas, such as increasing the frequency of bathroom cleanings or shifting employees away from crowded zones like the cafeteria. 

 

Predictive maintenance powered by AI will also anticipate issues before they arise, slashing  downtime and costs. 

 

However, only 17% of FM professionals are confident their current systems can meet rapidly changing workplace demands. Tech definitely has some catching up to do next year. 

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4. Prioritizing employee wellbeing will change FM workflows. 

Data shows that a workplace that focuses on wellbeing is a more successful workplace. A Lawrence Berkeley study found that improving ventilation alone can boost employee productivity by 11%

 

Expect to see increased investment in air purification systems, noise control measures, and ergonomic upgrades like more standing desks and curved screens.

 

But similarly to modular workspaces, maintaining these systems means changing the way work gets done. Filter replacements, and integration with smart building systems to ensure optimal performance. Noise control measures need periodic assessments and calibrations to remain effective. Ergonomic upgrades like  adjustable furniture and workstations need routine checks to address wear and tear and ensure employee comfort.

 

But again – workplace occupancy data to the rescue. Working data into the core of FM workflows makes teams more agile, focusing on the wellness spaces and systems that need the most attention. 

Make your FM teams more agile in 2025 with HubStar H2O

H2O is the only dynamic workplace platform that combines next-generation scheduling, real-time occupancy data and hybrid data management. Find out how H2O can help your FM teams stay agile and focus their time where it makes the most impact.

Jackie Towers

5 min read 20 December 2024

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facilities management trends

"HubStar enabled us to save millions in operating costs while not only avoiding disruption, but improving employee experience."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"We will not make any meaningful real estate and workplace decisions without HubStar data."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"Team were very happy! Implementation was great. We were up and running in days."

gavel_88dp_FFFFFF

Law Practice

"Perfect fit. The application works very well, and the support given has been exceptional. This was originally required for desk booking, but the business quickly took to the system and have been requesting further functionality since."

oil_barrel_300dp_FFFFFF

Application Analyst @ Oil & Energy Company

"Brilliant solution for managing office space. We've been able to be proactive and intentional about making our office space work."

5-3

Commercial Director @ Technology & Services Company

"Would 100% recommended. Our account manager is by far the best and most approachable person I've met on any contract I've worked on. Nothings is too much. They always have the answer and help make the changes we need and want. Having this type of customer service really makes a difference."

groups_300dp_FFFFFF

Facilities Manager @ Civic & Social Organization

"Support response and attention to detail is exceptional. Highly recommend as very good value for the investment. Staff find it easy to use and integration to Microsoft Outlook is great. Support is excellent."

volunteer_activism_300dp_FFFFFF

ICT Manager @ Nonprofit Organization

"What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building."

5-3

Commercial Director @ Technology & Services Company

"The standout features are it’s clean and simple interface, ability to integrate with Outlook and the simple way it can be deployed to the display screens outside our rooms, not to mention the high level of support that’s provided with the product."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"User-friendly interface, real-time reservations, and effective resource management improve productivity and space use. I use it everyday."

engineering_300dp_FFFFFF

Civil Engineering Company

"Very adaptable, highly featured and easy to use. I like the ability to address our very detailed requirements in a quick implementation with a modern, attractive user interface."

diamond_300dp_FFFFFF

Luxury Goods & Jewellery Company

"My favourite feature is the Outlook integration, as it enables our staff to book meetings in a familiar way. The bookings are automatically transferred without any extra steps for the end user."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"The system was so intuitive, we really didn’t need to give people a lot of training."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"The reporting has been brilliant."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"Employees need to be able to collaborate closely, working in one room. The office environment needs to align with this seamlessly. What that means for us is that we need to measure usage and occupancy rates and adjust the workspaces accordingly as needed."

Mark-van-Rijt

Mark van Rijt

Managing Director of Facility Management @ ABN AMRO Bank

"HubStar has removed so much admin from my daily to-do list. These days I only spend about an hour a week, covering six offices and 800 staff members. Before I was spending an hour a day messaging people back and forth! This means the system has cut the time I have to spend on managing bookings by 80%."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"There’s a tremendous range of reports that we use to measure capacity levels."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"The experience that users now have using HubStar is absolutely fantastic. The implementation went smoothly and our staff find the system really easy to use. The support I’ve had is phenomenal - incredibly knowledgeable about the product and so helpful. They’re second to none"

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"With the single push of a button, my team gains insight into spaces that are consistently underutilised and how many ‘no-shows’ have taken place"

wur-350x350-1

Fred Jonker

Information Services Policy Officer @ Wageningen University & Research

"I’d absolutely recommend HubStar. If someone asked me why, I’d say it simply does everything you need it to do. The feature set is rich and covers all the requirements that most organisations are likely to have."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"HubStar enabled us to save millions in operating costs while not only avoiding disruption, but improving employee experience."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"We will not make any meaningful real estate and workplace decisions without HubStar data."

Fortune 500

Global Real Estate Lead @ Fortune 500 Company

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"Team were very happy! Implementation was great. We were up and running in days."

gavel_88dp_FFFFFF

Law Practice

"Perfect fit. The application works very well, and the support given has been exceptional. This was originally required for desk booking, but the business quickly took to the system and have been requesting further functionality since."

oil_barrel_300dp_FFFFFF

Application Analyst @ Oil & Energy Company

"Brilliant solution for managing office space. We've been able to be proactive and intentional about making our office space work."

5-3

Commercial Director @ Technology & Services Company

"Would 100% recommended. Our account manager is by far the best and most approachable person I've met on any contract I've worked on. Nothings is too much. They always have the answer and help make the changes we need and want. Having this type of customer service really makes a difference."

groups_300dp_FFFFFF

Facilities Manager @ Civic & Social Organization

"Support response and attention to detail is exceptional. Highly recommend as very good value for the investment. Staff find it easy to use and integration to Microsoft Outlook is great. Support is excellent."

volunteer_activism_300dp_FFFFFF

ICT Manager @ Nonprofit Organization

"What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building."

5-3

Commercial Director @ Technology & Services Company

"The standout features are it’s clean and simple interface, ability to integrate with Outlook and the simple way it can be deployed to the display screens outside our rooms, not to mention the high level of support that’s provided with the product."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"User-friendly interface, real-time reservations, and effective resource management improve productivity and space use. I use it everyday."

engineering_300dp_FFFFFF

Civil Engineering Company

"Very adaptable, highly featured and easy to use. I like the ability to address our very detailed requirements in a quick implementation with a modern, attractive user interface."

diamond_300dp_FFFFFF

Luxury Goods & Jewellery Company

"My favourite feature is the Outlook integration, as it enables our staff to book meetings in a familiar way. The bookings are automatically transferred without any extra steps for the end user."

AEU

Evan Henderson

IT Officer @ AEU Victoria

"The system was so intuitive, we really didn’t need to give people a lot of training."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"The reporting has been brilliant."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"Employees need to be able to collaborate closely, working in one room. The office environment needs to align with this seamlessly. What that means for us is that we need to measure usage and occupancy rates and adjust the workspaces accordingly as needed."

Mark-van-Rijt

Mark van Rijt

Managing Director of Facility Management @ ABN AMRO Bank

"HubStar has removed so much admin from my daily to-do list. These days I only spend about an hour a week, covering six offices and 800 staff members. Before I was spending an hour a day messaging people back and forth! This means the system has cut the time I have to spend on managing bookings by 80%."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"There’s a tremendous range of reports that we use to measure capacity levels."

Russell-Group

Jeremy Wilson

Operations Manager @ Russell Group University

"HubStar allows us to see how space is being used and occupied, and helps us predict the space we’ll need going forward."

donna-porter

Donna Porter

Senior Space Manager @ Sheffield Hallam University

"The experience that users now have using HubStar is absolutely fantastic. The implementation went smoothly and our staff find the system really easy to use. The support I’ve had is phenomenal - incredibly knowledgeable about the product and so helpful. They’re second to none"

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis

"With the single push of a button, my team gains insight into spaces that are consistently underutilised and how many ‘no-shows’ have taken place"

wur-350x350-1

Fred Jonker

Information Services Policy Officer @ Wageningen University & Research

"I’d absolutely recommend HubStar. If someone asked me why, I’d say it simply does everything you need it to do. The feature set is rich and covers all the requirements that most organisations are likely to have."

tristan-drinkwater

Tristan Drinkwater

Facilities & IT Services Manager @ Exertis